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Premier Angling Terms & Conditions
About Us: Premier Angling are completely dedicated to your total satisfaction, our primary aims are to supply you the customer with choice, value and above all quality. If you have any suggestions or comments please email us at sales@premierangling.com.
Our Contact details:
Premier Angling
19 New Road, Chippenham, Wiltshire. SN15 1HJ (United Kingdom)
Phone: +44 (0)1249 659210
Email: sales@premierangling.com
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Making A Purchase: Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payments - Visa, Mastercard, Switch & Solo and all you have to do to complete the payment transaction there and then is select WORLDPAY - the secure way to pay.
Backordered items are not charged until they are shipped. You may send your credit card information via phone, snail mail or over the Internet.
However, should you wish to order from us other than using our on-line ordering facility - telephone, snail mail ( enclosing a cheque made payable to Premier Angling ) or e-mail an order to us you may - we accept Visa , Mastercard , Switch , Solo and American Express.
We can accept payment in the following currencies - GB Pounds , Euros & USA dollars. |
Shipping And Handling: FREE DELIVERY if value of order greater than £50.00
For parcels upto a maximum weight of 30 Kgs - West Coast Express Ltd & Fastway will deliver your goods..
Two Day Service - £3.95 per parcel in each consignment
Next Day Service - £6.50 per parcel in each consignment (Order received by Midday please)
The above carriage charges only apply to England, Wales & Scotland ( excluding Highlands & Islands )
'Next Day' delivery - orders need to be received by midday at the latest please. Orders placed after noon on Friday will not be despatched until Monday a.m.
For international orders please e-mail - sales@premierangling for a quote.
All parcels should arrive within 2 to 5 working days.
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| Delivery Schedule: We will pack your purchased items as soon as we receive your order - please refer to 'Shipping + Handling' for further details on delivery. We will normally send your order to you in 2 to 5 working days depending on the carriage choice. |
| Back Orders: If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges: For orders made from the UK or the European Union, 17.5% VAT is added.
All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
Credit Card Security: All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We are working very closely with card companies to safe guard our valued customers. Security checks will be carried out to try to combat card and cheque fraud.
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Guarantee: We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
We attempt to Guarantee all goods purchased from this web site. Any goods purchased that are unused and still in the original packaging may be returned for a full refund, no refund for post and packing charges will be made unless goods are faulty. All returns are to be made at the customers own risk, so we advise you use a reputable recorded delivery service.
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Reaching Us: If you need to reach us, please email us on sales@premierangling.com, alternatively, you can call on 01249 659210 (International +44 1249 659210 or fax us on +44 (0) 1249 659210 or write to us at:-
Premier Angling, 19 New Road, Chippenham, Wiltshire. SN15 1HJ (United Kingdom) |
Privacy Policy: PREMIER ANGLING do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy: All returns will be dealt with by our experienced team.
Faulty goods will be exchanged/replaced upon satisfactory inspection. All items used and found to be faulty will be inspected and if a satisfactory outcome between Premier Angling and the buyer is not achieved the goods will be returned to the manufacturer for further inspection.
If we have made an error with your order or have sent you the wrong item by mistake, we will deal with the problem as fast as possible and also refund any additional postal charges occurred by the customer.
These terms do not affect your statutory rights.
We are happy to cancel, exchange unsuitable or unwanted products, as long as they are returned to us in original condition and have not been used or altered in any way, within seven working days. Under these circumstances the postal charges will not be refunded.
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| Remittance Terms: All orders to be paid for in full prior to despatch. |
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